Development of an understandable, trustworthy and elegant interface and experience for the first generation of Volvo autonomous cars
my tasks
*Introduce iterative research and design process to deliver meaningful solutions faster.
*Improve collaboration within the team and with stakeholders.
position: Senior Designer
role: UX and Team Lead
team: 5 people
stakeholders: 10+
time: 10 months
Impactful activities
Listening
The team needed to be heard. This helped me to understand why and how troubles in communication are entangled with the lack of progress.
Grounding
A thorough analysis of the project state and background knowledge as well as resources adjustments helped to plan and kick start the improvements process.
Iterative loops
Analyse - Conclude - Design - Prototype - Test. A true iterative process with test-drives was established and each iteration had clear goals to achieve.
Grounding
Analysis of legal and functional requirements
Benchmark
Summary of user needs and behaviours
A review of internal and external research
Design of the user journey with focus areas
Definition of the design intent and design drivers
Design Intent and Design Drivers
A precisely choreographed experience where every piece of the journey is crafted towards a defined goal.
DRIVERS: Guiding / Clear / Motivating / Smart / Intuitive / Easy to understand / Easy to use / Pleasurable / Calm
Safe, guiding and elegant interface for the autonomous drive.
We achieved the autonomous drive interface design to be an intriguing new element and at the same time an integrated part of the assisted drive journey. The design was thoroughly tested to first provide usability in a form of an understandability and guidance. Secondly, with a beautifully crafted visual and sound interface we achieved an elegantly choreographed experience.
Head of User Experience at Volvo introduces the new Volvo interface with Assisted Drive being a prominent part of the full experience.
My responsibilities
Do you want to know more?
Don’t hesitate to contact me for more details on the iterations and chit chat about super fun design project which included visual, sound and haptics.